Subprocessors

Third-party subprocessors Intercom works with:

  • Amazon Web Services

    Hosting, storage and processing (including AI processing)

    United States
  • SparkPost (MessageSystems)

    Email delivery services for individual and bulk emails

    United States
  • Microsoft

    AI processing via Azure OpenAI Service

    United States
  • Twilio

    SMS and Phone functionality

    United States
  • Mailgun

    Email delivery services for individual and bulk emails

    United States
  • Snowflake

    Data warehouse services and processing (including AI)

    United States
  • PlanetScale

    Database storage and caching

    United States
  • Cloudflare

    TLS protection for custom domain Articles

    United States
  • Anthropic

    LLM processing via APIs for AI Products

    United States
  • ElevenLabs

    AI Processing (text to speech) for Fin Voice AI Agent

    United States
  • OpenAI

    AI processing

    United States
  • Ably

    Message delivery service for real-time messenger

    United States